Credit cards (Mastercard, Visa, American Express, China UnionPay, JCB, Diners, Discover, Electron, Maestro)
Klarna / Sofort (online bank payment)
Try another payment method or another browser. If the problem persists, email us at info@alpinte.ch with a screenshot.
Email us as soon as possible at info@alpinte.ch with your order number. As long as the parcel has not shipped, we will do our best to change or cancel it. Once shipped, the order follows the return procedure.
Contact us right away with the correct address and your order number. We will correct it if the parcel has not yet left.
The invoice is not included in the parcel: it is available in your customer account on our website. Can't find it, or need an invoice in your company's name? Email us at info@alpinte.ch with your order number.
Yes, available on our Gift card page. They are valid for 12 months.
The Original Swiss Alps Glass
Since 2019, our glasses adorned with the most beautiful Swiss peaks have been shipped to over 50 countries and are available from more than a hundred retailers across Switzerland.